Messaging & Communications Privacy Policy
Effective Date: 03/16/2026
Rooted N Suited LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Messaging & Communications Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS (text messages), automated/bot messages, and email communications from us.
Information We Collect
When you opt in to receive communications, we may collect:
- Your name
- Mobile phone number
- Email address
- Physical address
- Consent to receive SMS, automated (including bot/AI), and/or email communications
- Message interaction history (SMS, chatbot, email)
- Communication preferences
How We Collect Your Information
We collect information:
- When you fill out forms on our website
- When you make a purchase or request services
- When you sign up for promotions, updates, or SMS/email alerts
- When you interact with our chatbot or messaging systems
- Through third-party platforms used to manage communications (CRM, SMS, email systems)
How We Use Your Information
We use your information to:
- Send transactional and service-related messages (orders, confirmations, support)
- Send marketing and promotional messages (only if you opt in)
- Provide customer support (including via automated chatbot systems)
- Improve customer experience and communication effectiveness
- Operate and manage our business
SMS, Automated Messaging & Email Communications Disclosure
By providing your phone number and/or email address and opting in, you agree to receive communications from Rooted N Suited LLC, which may include:
- Transactional messages (order updates, confirmations, support)
- Promotional messages (offers, product updates, marketing campaigns)
- Automated messages, including messages sent using automated technology or AI chatbots
Message Frequency
Message frequency may vary depending on your interaction with us.
Fees
Message and data rates may apply based on your mobile carrier plan.
Consent & Opt-In Requirements
We only send SMS and email messages to users who have explicitly opted in. Opt-in may occur through:
- Website forms
- Checkout or purchase pages
- Keyword opt-ins (e.g., texting a keyword to a number)
- Written or digital consent
You agree that:
- Consent is not a condition of purchase
- You are the authorized user of the phone number provided
Opt-Out & User Controls
SMS Opt-Out
You can opt out at any time by replying: STOP to any SMS message. You will receive a final confirmation message and no further messages will be sent.
Help Instructions
Reply HELP to any message for assistance.
Email Opt-Out
You may unsubscribe from emails by:
- Clicking the unsubscribe link in any email
- Contacting us directly
Data Sharing and Disclosure
We may share your information with:
- Trusted service providers (SMS platforms, email providers, CRM systems)
- Business advisors or consultants
- Legal authorities if required by law
- Parties involved in a business transaction (e.g., merger or acquisition)
- We do NOT sell, rent, or share your personal information
- We do NOT share your phone number, email address, physical address or SMS opt-in data with third parties or affiliates for marketing or promotional purposes
Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure.
Data Retention
We retain your information only as long as necessary to fulfill business, legal, and compliance obligations.
Changes to This Policy
We may update this policy periodically. Updates will be posted on our website with a revised effective date.
Contact Information
- SMS: Text HELP to 512-677-6004
- Email: hello@rootednsuited.com
- Website: rootednsuited.com
Consent Acknowledgment
- You have read and agree to this Messaging & Communications Privacy Policy
- You consent to receive SMS, automated (including bot), and email communications from Rooted N Suited LLC
- You understand that message frequency may vary and message/data rates may apply